How to set up Email Hand-off
Find your chatbot and click "Manage"
Go to the "Tools" tab
Enable "Email Handoff" and set it up Turn on Email Handoff, choose what info to collect, set the form title, and add the email where you'll get notifications.
Tips for using Email Hand-off
Collect only the information you need from customers
Use the conversation view to understand the full context before reaching out
Regularly review hand-off reasons to identify common issues
Email Hand-off helps you offer both AI efficiency and human support when needed. Give it a try and let us know what you think at contact@droxy.ai.
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